Eric Neilsen is a handyman that we thought had experience with bathroom renovations. He gave us an estimate of between 3200.00 and 3800.00 for parts and labor to renovate our 40 sq. Foot bathroom. He said it would take 7-10 days.
We ended up purchasing cheaper fixtures and tiles than what we had shown him during the estimate and we did much of the demolition ourselves, hoping to be closer to the lower end of his estimate.
After he started work, he then informed one of us that he based his estimate upon an hourly charge. We never discussed and hourly charge and we would not have agreed to an hourly charge without signing a contract. A contract was never provided or requested. Time sheets were never signed off on and itemized receipts were not given when requested. He supplied us with an unprofessional chicken-scratch time log after we saw his final bill, which was $5000.00 for labor alone (that's not including close to $2000.00 we had already spent on fixtures, tile, and materials). The 40 sq ft bathroom was now costing us $7000.00. His hours didn't match with the hours that we had kept track of, and he refused to compromise.
His work was less than mediocre. There are numerous mistakes and damage throughout the bathroom, that he refused to acknowledge or correct. He was in over his head and wasn't willing to admit it.
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