Horrible customer service experience. They claim to have people standing by 24 7, but do not. It is always a recording. They are RUDE and UNproFESSIONAL... See their ad, they can't even spell right. They also bad mouth other companies, and are one of the worst mistakes in life I could have made! They do horrible work and do not honor their guarantee. I left message after message and no one responded. Then they refused to honor my guarantee because their "phone system malfunctioned" and could not verify that I called in. And I called less than 30 minutes after they came to clean, even offered to show them my cell phone record.
Now I am out almost 200.00 for a sub-par job. So if you want to be lied to, cheated, and ripped off, go ahead and use them. I honestly did not expect to HEAR from a "professional cleaning service" the bad mouthing of other companies on this site that advertise. I was told to stay away from them because of all the people that used them complain and end up being their customers. Well, I actually called another company on here, the main one they were talking about, so they now know what they were doing. Funny how they came out and cleaned the house right and charged a lot less than them.
They didn't even know what this company had said until they were done working, so I know the quality of work they completed was sincere. I will now be using them and Midwest cleaning "pros" (NOT!) has lost my business and I will be SURE to tell EVERYBODY I know of my experience. As well as when I submit this to Ripoff report, it will show up on all search engines. Now people can see what this "company" is really doing.
Stay clear of these people. They are very scary.
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