When we purchased a Queen mattress we were told we had 60 days to test and RETURN.
Then when I called about returning I was told I could only EXCHANGE but for ANY mattress in the store and persuaded to keep the mattress longer to see how our bodies adjusted.
When we visited and looked at Twin mattresses and said we were unhappy with our mattress we were told that they can take time to deflate and urged to keep it longer.
When we went to exchange for a Twin we were told we could only exchange for the SAME SIZE.
Now our 60 days are almost up and I've filed a report with the BBB.
To me this is a gross misrepresentation of the truth and these people are dishonest and shameful. Do yourself a favor and find a reputable salesplace.
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