Our criticism is against Hunter Douglas and also the item, before it had been enhanced, named Vertiglide. I had been creating a house in 2002 - 2003 and had a need to get draperies for that 18 windows to decrease vandalism as the internal end had been finished. The 13 duettes have now been good, as well as in my past house the $12000. Value of Hunter Douglas item worked properly.
These Vertiglides have already been a headache. I've settled to possess them fixed repeatedly. They're not made to endure any starting or final of the tone except in a excellent 90-degree position. When the breeze hits or you have to control them round the falling glass door-handle, they jam. After I declare jam, I am talking about they don't move.
Our repair person will not use them anymore since he understands that in the present style, these Vertiglides provide an issue with no remedy.
Therefore, I got fed up with speaking with my specialist. It isn't his problem. I came across my guarantee and named Francis who suggested a "Guarantee Analysis." Exactly what a laugh. Delay, wait, wait, after which, "so sorry... Not our problem, abused." Hello, nicely should you can't-get out and in of one's slider for your deck or porch, what is the clear answer? Possibly a second of misuse? I understand, I ought to have allow the meats burn and strolled around through the leading doorway towards the exterior, throughout the house, and lastly towards the BBQ. Positive, which makes sense.
Today, my specialist, and also the fix man, both explained lightly push them in the top (they're 98") and that I may be ready to obtain them available having a complete jam wherever there's no desire of motion. I tried this, but I usually wind up calling for restoration.
This book on usacomplaints.com is just my first test at justice. I talk with my lawyer in 3 hrs, but he'll then recommend me that because he's processing case that I can not convey my disappointment in public community.
The insane thing is the fact that Hunter Douglas had every opportunity to get this to right. It creates me wish to punish them they price right up there with the con artists. Through the years I've invested over $50,000. On the goods since I believed these were an excellent organization when it comes to quality and integrity. Wrong again.
I might CC Bob Outlaw, their corporate lawyer with this particular scathing overview of the Vertiglide (unupgraded) item. I guess HD improved the product justforfun, not since it was faulty!!! Ok, I am done. Mail me when you have any comparable circumstances and that I'll inform you the way the suit exercised...
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