I placed a simple order which became a Buyer's Beware Nightmare.
DO NOT USE THIS RIP OFF COMPANY TO PURCHASE ANYTHING. They are deceitful and very unprofessional. I ordered 25 lights in one color and received 9 in the correct color and 16 in a color I didn't order. The incorrect lights were placed in a box that had the color I did want only turning out to be the wrong color. A simple resolution was to reship me the correct color lighting and I would reship them the wrong lights once I received a pre-paid return label.
After another call attempt, I am now informed the lights I need are discontinued and they can not take back the opened black lights even though they are at fault for packaging the wrong lights. Now I'm really getting no where fast. They try and convince me to keep the black lights at a discount price. (I didn't want the black or else I would have ordered them) or they would not send me another shipment of a different color until I ship them back all the lights... Which I wasn't about to do after reading all the consumer complaints about this company only a little too late after already placing my order.
After getting the run around for weeks saying the label is in the mail, I continuously called to try and resolve the matter calmly. Only after getting no where I had my wife try and clear up the problem. She now gets verbally abused by some low class animal who's in charge of customer service. Hopefully no one else will order through this website and get scammed like myself. I'm looking forward to seeing them on Shame on You, by Arnold Diaz, whom I contacted today, in the near future too.
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