There is a design flaw with the top of the line Maytag Neptune washers. The washer gets water in the front of the washer drum, which shorts out the door lock and the circuit board. Maytag will send out a kit to correct the flaw but did not pay for the door lock. They do not want the technicians that go out on these troubles to tell the consumers about this. It affects the Maytag Neptunes with the models 2300,3300, and 4300. They will only pay to fix this if you call them on it.
Joseph
Ellenwood, Georgia
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