Usacomplaints.com » Construction & Repair » Complaint / Review: UCoat-it - The UGloss compound began to develop yellow patches throughout the floor. Refused to respond to many letters of complaint with photo s. Very unstable product and expensive. #201510

Complaint / Review
UCoat-it
The UGloss compound began to develop yellow patches throughout the floor. Refused to respond to many letters of complaint with photo's. Very unstable product and expensive

Very Bad Product, Unstable and causes unrecoverable damage to your home, company refuses to respomd to any correspondance. Have photo's of damage and below is a section of one of my manay letters to the firm,

"UCoat-it
Royal Oak, MI 48067

Dear Sir or Madam
I am writing you concerning a problem that has arisen from the purchase of and installation of your product on September 3rd 2002. The product was your medium gray floor coating, UFlek and UGloss AF coating.

The problem developed shortly after applying final UGloss coating to the previous products. Soon thereafter, within 2 weeks the UGloss compound began to develop yellow patches throughout the floor. As time progresses the yellowing is becoming more pronounced throughout my entire garage floor.

The discoloration continues to become widespread in blotchy formations across my garage, despite my every attempt to remove marks. It has become evident the discoloration is within the UGloss finish and cannot be removed.

Let me assure you that I have taken the proper steps to prepare the floor and install your product as directed. Actually this purchase was a significant investment for my garage project, I spent a full week preparing and planning for this product, it was to be the showpiece of my garage remodel. Now it has become a serious embarrassment

Copies of bank report showing the charge to my visa account for your product as well as the floor evaluation sheet and copies of digital photographs that reflect the problem are enclosed. The discoloration is much darker than my digital camera shows, should you have any doubt as to my claim I implore you to inspect the floor in person.

I would appreciate being compensated in the amount of $522.38 immediately for the product I have purchased. This sum is to reimburse me for the UCoat-It, Uflek and UGloss AF since the entire floor is ruined and I cannot repair the damage that the product has caused.

Sincerely, "

EJ, New Jersey
U.S.A.


Offender: UCoat-it

Country: USA   State: Missouri   City: Royal Oak
Address: 32106 Woodward
Phone: 2485454055

Category: Construction & Repair

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