Closet World took 3 weeks to do a job that was promised to take 2 days. The salesperson, Catherine Nazareno, and Installation Supervisior, Ed, were completely unprofessional and unhelpful once the contract was signed. Catherine said she would visit the job site (which she didn't), promised a completion date that was missed by three weeks, and would not return calls.
No communication occured between the sales and installation people, which caused further delays. No concessions were made by the company to rememdy the situation which was brought to their attention on numerous occassions. The Installation Supervisor, Ed, and Michelle gave us nothing but attitude on the phone and would give no viable reason or take any responsibility for the delays. Mostly they just pestered us for the remaining balance for the job which was still not completed.
For the amount of money that was spent the materials and quality of work are sub-standard. Go with Closets by Design - Nice folks and better materials.
Steve
San Diego, California
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