December 16 I ordered a closet from Closet World, the date of install was to be January 30. Closet World called & changed the date to February 4, time between 9-10, installation crew showed up at 4:30. Crew had to leave because they forgot some of the parts came back at 6:00 PM. I told the crew to take the closet back because the closet was ordered without backs.
Called & rescheduled install for March 10, 11:00 to 1:00 Closet World called and changed appointment to 3:00 crew never showed up.
March 13th called Closet World talked to Anton who offered no apology for the crew not showing up or at least calling us. Told us he couldn't reschedule for 4- 5 weeks.
April 13 talked to Brandon install date May 4 9:00 to 11:00. Crew shows up with closet we would not accept closet. The closet was stacked in a truck with no padding tools on top of closet with marks & gouges on the wood. I have pictures of the closet in the truck. Closet World has my closet & my money & will not refund $2,834.00.
The reason I have waited so long to file a complaint is because I have been in the hospital twice because of stress. I am no longer stressed & hope to get a class action suit going.
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