Usacomplaints.com » Construction & Repair » Complaint / Review: Contractor s Choice Lighting - Extremely poor customer service re faulty equipment. Refusal to fill an order less than $100.00. Ripoff Valencia. #184878

Complaint / Review
Contractor's Choice Lighting
Extremely poor customer service re faulty equipment. Refusal to fill an order less than $100.00. Ripoff Valencia

Their website is loaded with ribbons and medal about their excellent reputation for service. Ordered exterior lighting. Received a bad transformer.

They refused to help me although the manufacturer did a great job after I found them, with no help from CCL, on the web. Now I need an additional piece of equipment to make the system work correctly but they will not honor my order because it is less than $100.00!! They cancelled the order with a cryptic e-mail. "DO NOT call about this order as it has been cancelled!"

Very hard to get to speak to anyone at this company especially if you have a problem. Nonexistent customer service. Never answered a single e-mail communication!


Offender: Contractor's Choice Lighting

Country: USA   State: California   City: Valencia
Address: 28410 Stanford Avenue

Category: Construction & Repair

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