Had thermal windows installed 8/04 during the winter had whistling noises and large amount of air coming thru between the casing and panes. Called them never answered until I contacted the bbb they corrected the noise with caulking never the air infiltration went to the nj consumer affairs in 7/05 nothing as of yet.
These windows let all the air in especially when it gets a little windy my heating and cooling bills are high the company says it is not their problem and sears says its not their also yet i have defected windows the windows cost over $11,000. I am set to retired but can not afford to with the high energy bills that can and are happening
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