I just recently purchased a home from kb home builders. I purchased the home at the base price of $247,900.
2 weeks after i moved in they dropped the base price to $230,000. I did not know the price decrease until i was informed by one of their employees who has nothing to do with sales.
When i learned of this change in price i felt cheated and deceived. I wrote a letter to the manager of the phoenix office only to be responded to by the saleman that sold me the house.
After i talked to the salesman, the district sales manager contacted me to inform me that he was very sorry but there was nothing they could do because the market was changing. "really"
The market had been changing for sometime now and price decreases were already happening. My issue was that the company had to of seen this coming.
They did not have the decency to or ethical standards of the business world to tell me.
I have recently come to find out that my neighbor, who moved in 2 weeks later received a reduced sales price on their home. How does that work?
My whole issue with this is that i purchased the smallest square footage house i could afford, which isn't even the house i really wanted.
The house i really wanted which is several hundred square feet bigger, has a base price less than the home i purchased.
Now i have a house i didnt really want but the only one i could afford with a mortgage payment i can barely make each month. I had too much money down to back out.
I really wanted to back out of the deal but i risked losing my downpayment and threatend to be being fined $90 a day until i closed on the house.
So i really had no choice than to close on the house because i could not afford to lose the downpayment.
Overall the quality of the house is awful. There are paint drips all over, debris under the carpet, door jams not sealed properly, humps in the walls. The list goes on.
Now the houses in the neigborhood are going for the high $100's. This is just ludacris.
I have recently learned that they cut a deal with one of my neighbors as long as they signed a disclosure statement which does not allow them to talk about the deal.
My suggestion and reccomendation to everyone is to never but a kb home. All they will do is lie and deceive you. This is one of the worst experiences of my life.
I owe all of my recent hardships to kb homes who claims to be all about customer service and satisfaction.
I am not a satisfied customer and they do not care because they already have my money.
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