I order Pro Seal online. After I did not receive the product in the 6-8 week time frame upon which I was told I would I cancelled my order and requested a refund. I was told it would show on my next statement. I waited and still no refund.
I have contacted them 8 times since requesting the refund and speaking to supervisors is a joke they say the same thing. "It will be on your next statement" this is their motto evidently. I have since filed with the WV Attorney Generals Office so that maybe they can get something done. I was told at first that the product was shipped but that goes along with the non-existent refund.
I just wanted to warn others that they are a ripoff and very good at lying. Hopefully something will come from the attorney generals office. I will keep you up-to-date.
Online order could not be confirmed for 5 days. When it finally was The order was triple what it should have been. Was charged $91 for my $29 order which I immediately cancelled. They first told me the order was already sent out. So the said I had to refuse shipment and have it sent back. After 6 weeks of recieving nothing I called and was told they were processing a refund but their automated system was down and was being handled manually. Waited 14 more days. This went on a few more times.
Originaly ordered on 3/26/06. It is now 6/23/06 and was told by thier supervisor the same thing (10-14 more days) I'm beginning to wonder if I will ever see my money.
My advice is to stay far away from these rip-off specialist.
My advice other than stay away from this rip off company is to contact your credit card company and notify them of this scheme.
0 comments