Ordered a $1600 Latex bed at the end of January, took forever for delivery, but did receive it. Seriously doubt it's latex at all, it's hard as a rock. Tried to get used to it, but wake in pain within a couple hours. Waited my 60 days, tried to call to schedule the return as per the company's warranty, no one answers phones or responds to emails. Looked up company on smartpages.com, called the local phone number, and got the recording that it's no longer in service.
I actually drove to this place, and met people - they do have a show room, and a warehouse. When I was dealing with them in February, I got the same stories people are getting now in May - full voice mail boxes, they're moving in 2 weeks, so aren't going to "fix" things until they move, etc etc.
Can't believe I got scammed like this. Will next try getting in touch with the Poughkeepsie Chamber of Commerce to see if they have any info. I will also try to see if Master Card can help me.
DO NOT deal with this place - you'll be very sorry!!
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