Mr. Kahn
We recently purchased a home from D.R. Horton Homes. It was the most terrible experience we have ever had. First of all, the closing was at 2:30 am. Second, we received the keys after a week. We had to call them about thirty times just to get the wrong set of keys, so we had to drive about 200 miles to get the right keys.
They tried to close the house without having us walk through it. There was a good reason for that, because there were so many things that were not done. First, there were holes in the walls and in the garage floor. Then the paint job was just terrible, as if it had been painted by a little kid. Then they threw the rest of the paint on the bushes. The drywall had bumps in it all around the house. There were holes in the ceiling.
Whenever we call them about finishing the work, they always have an excuse. For example, they said that the house was locked and they couldn't get into it, but when we drove over 200 miles to get there, the house was wide open. So we went and talked to them, and they swore up and down that it was locked. Then we left the house open the next day and left the keys with our agent, so if they said it was locked again, she could run them the keys. The next day the agent said that the garage windows were broken and the guys were just standing around. The agent flipped out on them because she had had to drive over an hour to bring them the keys, but when she went past them to unlock the door, it was already unlocked.
I would like to say that if anyone is ever in the market for a new house, please don't ever deal with D.R. Horton Homes.
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