I purchased several pieces of furniture from BoConcept. The delivery man did not give me time to inspect the furniture but was very insistent that my husband quickly sign the packing slip. As soon as he left, I began to inspect the furniture and noticed damage on two pieces. As soon as the store opened, I called and reported the damage. They said that someone would call me about it. I did tell them that I did not note it on the packing slip because I did not see it until after they left. I have talked to many people at Bo copncept on the phone because I wanted the damaged pieces replaced. They all give me a different story and I have no confidence that I will ever get what I paid for. The manager of the store, Tim, spoke to me in a way that verged on abusive. I feel as if I have been robbed of the almost $3,600 I spent on furniture. Two pieces are damaged and one is not usable at all.
0 comments