I closed and entered into agreement on 12/17 t / Equilibrium Windows LLC to possess timber shades mounted in my own house. The sales person Ali Marinas defeat the estimate of $3100.00 From The&M Shades after speaking with his boss Eddie and Stella Inuki. I had been informed 8-10 months for shipping and installation. I called 3/9 to see what was taking so long. Tim (sales person/specialist) stated they where requested but there is a problem n / the place they requested from due to Hurricane Katrina, everybody knows when Katrina struck and t / the purchase day of 12/17 it was properly after. Tim stated he'd examine and contact me back t / a solution, he didn't, I quit messages everyday t / no-return phone and lastly got your hands on him on 4/3 and Andy said the shutters would be delivered to his warehouse on 4/6 and by the time they check in the inventory on 4/10 they could be ready to set up 4/11. Tim beat forward by arranging an installment day of 8am on 4/11. Tue 4/11 arrived and went t / no-call with no display; I actually planned to consider function down to hold back for them.
I then called every single day after and quit a note on Timis cell # 702 443 2288. I eventually got work quantity and talked to an Anne who had been really enjoyable and maynot realize why Tim might have planned an install @ my house exactly the same evening as another deploy. Anne said she'd have somebody contact me immediately, 3 times passed and that I named and required to talk to a supervisor or operator. I subsequently got a note from Angela Rock having said that she was a new comer to the organization although not a new comer to the shades and shutter business and he or she desired to make me a satisfied customer. And so I delivered her phone and he or she stated and that I estimate "we really under-quoted you with this cost and we cannot recognize it so we're likely to return your $1500.00 dep to help you proceed else-where"
I informed her I'd like the custom shades I taken care of! She stated there is no means she can provide me $3900.00 shades for $3000.00. I informed her that I needed to obtain a call-back in the operator or supervisor and he or she stated "I'll let you know at this time that no body is likely to be calling you back out of this organization"! I could not think it. I informed her "you've just been @ the corporation a short while and also you know that no body will-call me?" she stated "YES, I understand precisely what kind of organization that is". I subsequently confronted that my lawyer might contact and he or she explained GOOD. I approached the sales person Ali Marinas that no further works for that organization and he explained he might state against them if this would go to judge. I'm having a house saturated in people for Easter and anticipated my shades this Tue 4/11 and today I actually donot have shades @ all.
I've a duplicate of the agreement that confirms towards the cost and cannot think that 4 weeks later n / no reference to this it'd change. On 4/15 I visited the tackle about the bill 11115 S Eastern Ave Suite 110, Henderson Nv 89052 to determine the collection vacant not really an indication about the doorway saying they've transferred. I named the # and got an address of 4575 T Publish Rd #101 Lv Nv 89118, however the lady that responded stated they'd be there for only one more week and could be shifting again but did not realize that handle. I've approached my charge card organization to set up a state from this organization and so I do not reduce my $1500.00. But my disappointment is easily do purchase from another organization now's that it'll be another 2-3 weeks until they are available in, costs is likely to be greater due to the spring/summertime unlike after I might have requested them near Holiday. I also confirmed their business lic. # of 2002304361 as suggested on contract is unacceptable
0 comments