Purchased bedroom suite in Oct. Of 2000. Moved into new home in April. Our realtor accepted the bedroom suites in March for us. Husband inspected furniture and found two large cracks in mule dresser and nite stand.
He hassled with a Michelle from May until August when the company filed bankruptcy. She supposedly ordered two new tops. It never happened. Now she is with the reorganized BSS and is as "un-helpful" as ever.
We financed on a promotion with no charges until Feb 14. The finance company HRS USA out of City of Industry CA has paid BSS and wants the money from us to pay the balance. We had the account in dispute and of course gave us no resolution for repairs.
They offered to give us $750.00 off and then charged us $640.00 in finance charges. Now they are turning us over to collection. All we want is to have the tops repaired and we will pay a fair balance.
I will never do business with BSS again and I want to do everything I can to discredit them and hope they go bankrupt again. They need to stand behind their product. We spent $4800. With them and we the consumer is stuck with damaged goods. What con-artists!!!
Yvonne
Gardnerville, Nevada
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