Complaint / Review
Bay Furniture
Unfair advantage Wants to RIP OFF A WIDOW

Bay Furniture is using unfair tactics-they are trying to charge me a TWENTY FIVE PERCENT restocking charge for CHANGING not cancelling just two items on my furniture order, which was over $4,000.00! I am exchanging two chairs because the bigger ones won't fit in my new house.

I was NEVER told about this re-stocking charge, and they told me the only way to avoid this charge was to BRING THEM BACK myself! How does that make sense? I could damage the items!

The manager, Ron, would not let me get a word in edgewise and treated me like some sort of criminal. I am a good customer, pay my bills ontime, etc.

They also DAMAGED my walls!!! What type of schlock outfit is this??