Usacomplaints.com » Computers & Services » Complaint / Review: Office Depot - Poor Customer Service. #703694

Complaint / Review
Office Depot
Poor Customer Service

To begin with, you cannot actually look for a spot to create to obtain a criticism resolved; if you might, I am confident they'd simply deliver your criticism off overseas where individuals keep saying they have no idea what-you're referring to. But that is simply the end of the iceberg for me personally. I've yet to locate a customer support broker, equally in store and within the telephone, that's prepared to assist their clients. I read another criticism by which and worker creates "If we offered clients cash back for each notebook we had a need to deliver back, we'd shed huge amount of money" and that is my position precisely. OD is exclusively concerning the main point here, they just worry about their income, and therefore are just worried about defending itself. Exactly what a crock should you ask me. I am not stating that in my opinion Office Website is going in to the reddish to please every client but I-do completely argue with them recognizing within their support strategy they might matter a look for the worthiness of the merchandise but decide to provide a gift-card back again to the shop that screwed you to start with. Their conditions are not actually brief to start with. I contact customer support at, actually, 1 800-PROCEED-WEBSITE (and I-say interesting since after what I Have experienced together, I'll never, significantly, never, go back to an office website shop again) and various brokers provide various feedback on a single topic. I wonder why that's; perhaps it is because additionally they arenot obvious on which the conditions and terms are.

I'm so disappointed and feel just like it's simply anticipated that I ought to be with no notebook which was submitted to get a fix subsequently "dropped" for pretty much four weeks that I'd actually contemplate investing in a minute item from their shops? Really? That is how I understand that Office Website might care less about their clients. Plus they simply blame every additional feasible organization due to their deficits - it had been the maker, it had been the provider of our guarantees, it had been the shipper. When may Office Website simply admit their disadvantages so they can in fact have clients which are pleased with the support they obtain rather than moving the dollar? In the end this, I'll never store there again so when I-say never, I completely suggest it. Suggest to those who do not desire to be within the same vessel I'm directly into buy online straight in the producer and save your self the frustration.


Offender: Office Depot

Country: USA

Category: Computers & Services

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