Usacomplaints.com » Computers & Services » Complaint / Review: Best Buy Geek Squad - Fraud alert. #658282

Complaint / Review
Best Buy Geek Squad
Fraud alert

DVD RW rom therefore

I will burn my dvd films they stated they'd contact me when it had been completed.in the Salem,

Shop he explained it'd be achieved exactly the same time. Nevertheless when i contact them-they explained that it'll

Occupy to 2 months. I mentioned no I'm likely to come and get my pc. They got angry

Within the telephone. And explained why did you provide the pc to us any methods. I mentioned you explained

It'll be achieved exactly the same time thats why. I got my computer there. After I delivered they'd

My pc completed. I settled them-and got my pc house and connect it back-up both of the

Cd rw and DVD RW was starting the same time frame. I named them to inform them the issue. He

Stated that they'd a brand new geek in instruction he was still studying. To create the computer

Back and he explained he might repair it for me personally and he explained he was really sorry and he keept

Appologizing in my experience he was excellent within the telephone. After I reached bestbuy these were

Very roud in my experience the person i spoke to within the telephone explained he'd repair it for me personally his title

Was statement after I got there they stated he was eliminated for that evening. The brand new geek switched on my

Pc and required the cover off my pc he explained ahh I came across the issue the wire was

Connected incorrect. He unhooked my wire with my pc nevertheless the ability was still on and

When he unhooked the wire and hooked the wire back up towards the right one thats after I noticed

Him get eletricalcuted he was really frightened and his hair was standing stright up. After he

Settled down he switched off my dell pc and connected the best wire and he explained he

Was all completed. I mentioned I'd like for him to connect my pc and so I can easily see it operate. When he

Hooked it back-up and switched it again on my computer was beeping and dark smoking was

Appearing out of my pc. It smelled really poor the protection shield request if he have to contact the

Fire department. And he said no. The geek told me that I've a poor motherboard and that I told him no i

Do not that you simply fucked-up my motherboard he advised me he was really sorry which he

Seems truly bad-but he advised me sorry about this theres nothing he is able to do for me personally. I told him i

Have to talk to the supervisor and he begged me to not keep in touch with the supervisor he might

Shed his work. I told him sorry but I want my pc repair or replaceed he got the supervisor

Got up and was excellent explained to depart my pc that it'd be set at no cost. And so I

Stated thanks plus they offered it in my experience in writting. He explained it might occupy to four to six weeks

After I might get my pc back. Today it's been 11 weeks but still aint got my

Pc back. Week later somebody named from bestbuy geek team it had been a lady she

Stated the pc was back in the shop. But before I really could choose it up the store-manager has

To authorized of onto it. The store-manager is just in on mondays. And so I went up there on mon

Plus they explained the store-manager wasn't there, plus they did.


Offender: Best Buy Geek Squad

Country: USA

Category: Computers & Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google