I purchased a Lacie drive while on company in Dubai. After I delivered, I then found out the push was defective and wouldn't actually turn on. Nevertheless because it wasn't bought in SA, no regional merchant may repair it without authorization from Lacie HQ. I wrote to Lacie in early September & the reaction continues to be nothing lacking surprising! The very best answer they've provided me with after 3 months is the fact that I ought to deliver the defective item back again to them in Portugal at my own personal cost. After I told them this was unlikely because it will be a substantial price (over & above the price of the drive that we have now been not able to use), they merely explained that which was all-they might do. I've not really had the opportunity to show about the item, and since Lacie took such a long time to react, I've been compelled to-go and purchase another drive (another make of program) to be able to proceed with might work. All-they have to do would be to talk to among their regional merchants and have them to repair the merchandise nevertheless this appears to be a lot of work for Lacie - who obviously don't have any problem due to their clients. I need everybody to not purchase any Lacie items - they're defective and there's no option when they split.
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