I’ve bought a HP Notebook (Design: Nx7300, Sr. No. Cnu7051g0p, pr. No. Rr585av). Because my purchase, I’ve began receiving continuing issues in a variety of elements for example motherboard, LCD screen, DVD-ROM, AC Adapter etc. These issues are therefore regular that, I’ve to go to the support center each month or two. These would be the explanation of the different conditions that, I’ve confronted and got my notebook maintained for your same:
1. Mother board changed once because of the issue using the show driver.
2. CD ROM changed along-using the motherboard that has created some problem due to the motherboard.
3. The rechargeable battery changed once within the twelve months period since, the tissues are broken within the receiving-discharging period.
4. AC Adapter changed once since, it had been unable to help the charging of battery.
5. LCD screen changed once lately that has created some show problems.
And, today the LCD screen has again began making exactly the same show problem because of that the prior LCD screen was changed per month before.
Therefore, it’s a disgrace that the respected organization like horsepower has such faulty parts (or might be recycled components) mounted on it’s new systems-which wants alternative every occasionally. A whole lot worse, it’s been nearly 3 months since, I’ve stuck a for that alternative to the faulty component and it has not obtained the stated component in the support center till today
I’ve approached the client service department. On telephone and on email (Criticism ID: 2115167) but, they’re usually providing the fake guarantee as usually that, the stated component may achieve towards the center asap. The main reason cited for your wait that, the manufacturing of my notebook design continues to be halted.
It’s really annoying that, this type of type of reaction is distributed by this type of respected organization and; the support quality which is a whole lot worse.
I’m unable to utilize my notebook since three months since, the show isn’t operating. And, since, I’m a PC Engg. Pupil, I want the notebook everyday for my projects and function. Additionally, for that previous three weeks I’ve not had the opportunity to make use of my BSNL broadband support with regular costs of 900Rs. And, needs to visit the cybercafe to search and do my typical function within the internet having a constant costs of 20rs.
I'd prefer to be paid as Firstly by changed of the faulty component asap. Subsequently, for that psychological pain / nuisance / shame that I’ve endured during all of this time. Finally, I'd prefer to be repaid for the additional costs which I’ve sustained all of this period like for that gas for visiting support center, my web statement (for that period of three months) that we haven’t had the opportunity to make use of, the costs for the cyber cafe for the whole time.
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