Hello,
I wanted to write to you to let you know how fabulous Michael from Technical Support is! He has helped me out many times and I'm always so happy when he answers the line! He is articulate, considerate and has a good sense of humor! I really appreciate that there is such great informed support for our Forte software.
He is very skilled at assisting with any questions and fixing any problems; he is able to both fix the problem and explain how I can avoid the problem or situation in the future. This is so invaluable because it allows me to be able to understand how to better utilize the software, and also to ensure that any problems are corrected quickly and accurately. This is essential for us to have such wonderful support so as to continue to use this software.
I hope you can find some way to recognize Michael for his exceptional skills!
Thank you for your time and consideration.
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