I installed this on my computer in January so that I could call and receive cell phone calls for free. I am not very savvy when it comes to the computer, but didn't have any problems with the installation. A couple of times I thought the phone was hooked up but it didn't work. I just went back and reloaded it easily and it worked fine. We always shut down our computer at night so I have to remember to set up the magic jack again after each shut down. So far, I love this product and it's saved me about $20 so far. I kept my land line but may eventually drop it. I have recommended magic jack to lots of people. Call clarity is good. There seems to be silence on the other end sometimes when I expect a quicker response. This may just be the way my daughter responds. She's the one I mainly talk to. I have DSL through ATT.
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