Usacomplaints.com » Computers & Services » Complaint / Review: Hewlett Packard - Customer service. #446079

Complaint / Review
Hewlett Packard
Customer service

I have a four year old hewlett packard desktop. After several "errors" and lost data I finally reported the problem to Microsoft. They said that the fault was with the HP keyboard and advised getting the latest download. After a couple failed attempts on the HP website I finally found the keyboard driver update. For XP. As they guard their email address I was not able to contact them for the fix. I have owned two previous HP desktops and one of their printers. As a result of this runaround it is highly unlikely that I will ever purchase another HP product.


Offender: Hewlett Packard

Country: USA   State: Alaska   City: Chugiak

Category: Computers & Services

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