After attempting to return electronic item and turned away by store management I made the mistake of contacting the corporate executive team only to get the same runaround about scripted policy. While the rep was professional she replied the same as store and that was an hour of my life I'll never get back. Behind the cash register each store has a sign promoting 100% customer satisfaction which is the best laugh I've had all day. We will be shopping at Officemax from this point forward.
0 comments