Usacomplaints.com » Computers & Services » Complaint / Review: BestBuy - Terrible experience. #357822

Complaint / Review
BestBuy
Terrible experience

I took my computer to Geeksquad at Bestbuy thinking that they could fix the virus that I got into the machine and "frozen" all my files. Well, the "smart geeks" said they could fix with no problem and would install a anti-virus better than Norton. I believed because I thought they were professional. How silly I was!!!

They charged me 380.00 for installing the anti-virus and one CD with some of my files. Nevertheless to say when I got home the computer never worked. I took back 4 times, and they told me they couldn't do anything, especially returning my money back. I fell robbed!!!

After so much aggravation I went to Walmart and got a new computer, because I complained so much, today, I am sure they are very happy for losing a customer! No more Geeksquad... You guys should go to a computer school first!!!


Offender: BestBuy

Country: USA
Site:

Category: Computers & Services

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