I chose to discontinue my service with Sprint, because I went in to have an outdated phone replaced. At the Sprint store near my home, the Sprint employees gave the immediate impression that they didn't want to be there and they certainly didn't wish to help me. After a lengthy wait, I received the replacement. However, they refused to replace my cover. My daughter, who is an attractive twenty something, was given a repalcement cover at the time her phone was replaced. So I returned home and attempted to call the Sprint headquarters. I found myself trying to understand someone in "the Phillipines." But the lady in the Phillipines did tell me, "you good customer, you pay ontime all time." It's a shame Spint (in America) didn't acknowledge that! Anyway, shortly after this aggravation, Sprint announced that they were cutting service to some customers who complained too much. If that ain't the skillet calling the kettle black, " I don't know what is? I chose to move my service to another provider. And yes, Sprint stuck me with a four hundred dollar penalty. I attempted to make payments of fifty dollars a month until I paid off this unfair charge, but Sprint informed me that that would be unacceptable and that I would be turned over to a collection agency. To prevent my credit from being damaged in the midst of the current credit crisis, I am going to pay these criminals. I am writing this complaint, knowing it probably won't make a difference, but it may provide me with some form of therapy? Sprint has the sorriest service; the sorriest employees; and piss poor equipment; and still they are able to be in business and prosper. Why? Because this administration and its policies protect corporations and step on individuals. It would probably be the same with those politicians on the otherside too. Anyway, if you need cellular service, think long and hard before you sign with Sprint. Because S=sprint, p=people, r=are, i=idiots, n=and, t=terrorist (of the financial persuasion)."Buyer beware!"
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