Usacomplaints.com » Computers & Services » Complaint / Review: Hewlett-Packard Pavillion 5000 Laptop - Faulty notebook, unreliable customer support. #210962

Complaint / Review
Hewlett-Packard Pavillion 5000 Laptop
Faulty notebook, unreliable customer support

It is time for you to maintain these businesses toes towards the fireplace for that indifference they provide...

I purchased a custom Computer laptop and an specific support guarantee from HP. The lover quit functioning right and it got too warm and my pc might turn off due to it.

I sent it in also it needed to proceed set for another period since it completely turn off. This has been fourteen days before that I delivered it in again plus they can't tell me SOMETHING about my $3000 pc except that (1) itis set for support (2) requires a component and (3) (for that fifth period) is set for "substantial screening." No-one can tell me something that I actually donot know. They behave like they're happy they are able to browse the British type and inform me it is set for support - duh!

The very first several occasions I noticed these reasons, I went for this, but after being informed all a week ago that I'd get it NOWADAYS, (was informed the week before before that), I required the following range plus they CAN JUST ONLY inform me that it's in nevertheless for "substantial screening." It is a processed solution!

These folks cannot actually monitor my pc! They wont move one to a or support technology and cannot provide you with any type of smart solution! You've to hold back on-hold an extremely very long time while they move you around to different fools who have no idea something possibly, and also you still come away with questioning when they have your PC

I wonder when they require a method to reach function. I want a method to do my company!!! Easily understood the issue, I would be much more comprehension however itis the twilight area when you contact plus they inform to contact to confirm the standing but CANNOT TELL YOU SOMETHING except to call-back or occasionally they simply hang-up you. I am online again today and also have been for an hour or so nearly examining again with this.

I understand I'm not alone being insulted in this way. If we don't protest, it'll not get much better.

I still DO NOT KNOW what's happening with my pc that I created ideas again to become athome all day long to get it...

Is the fact that client regard???



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