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Site: zales.com
Found 28 reviews / complaints
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Zales - Zales Corporation - Zales Jewelers
Zales Corp Zales - Rigs their billing practices even if paid on time. Charges $39.99 late fee & Defaults on Promo!

My husband went to Zales to purchase diamond stud earrings and hoops. The diamond studs, one diamond was bigger than the other. My husband went back to Zales to show them and the Manager agreed and order another diamond stud. After a couple of tries Zales never got the correct size diamond. To this ...

Zales
Terrible company

A couple weeks before my sweetheart believed it'd be good to purchase me a platinum diamond ring from Zales as type of a shock. I used the ring for around two entire months and also the platinum mentioned to diminish to my terror. It smashed my heart since the ring price $800.00 also it wasn't ...

Zales
Poor Customer Service

Bought gem earrings and ring for my spouse. It had been designed to have a certification of credibility and did not. After 3 months, 3 emails and 5 telephone calls I keep obtaining the same-old tale. We shall contact you in 2 times having an answer. They never contact, I've to call them. I am on my ...

Zales
Beware Zales sells Bad Diamonds and then rigs their billing practices so that if they do not receive your monthly payment in a 3 day time frame you are charged huge late fees! Even if you make your payment EARLY!

I purchased a Diamond ring online from ZALES. The irng has huge obvious black streaks all throughout the Diamonds - I waited to long to return the ring because I dodn't want to hurt my hisnads feelings - but when friends started noticing the black marks - I knew it was REALLY bad! I am so ...