I have a commercial account with Verizon. I am located in Idaho, and my payments are mailed to California. I received a phone call and a fax from a man named Joseph Norman of One Source, a telemarketing company hired to represent the Verizon phone company. He told me that my account was up for ...
Here is my story. Jan 3 I purchased a cell plan for me and my son. He lost his job due to a motor accident (not his fault), so in april I called to cancel my service with them. I talked to a man named Larry, was supposed to be night supervisor in billing, told him I had to cancel, explained the ...
A $1.25 charge for *69 use appeared on my Verizon bill. I have never used this service to my knowledge. Customer service advises it "had to" have been dialed and refused to remove the charges. Has anyone else had this experience? ...
April - I Signed up for the Verizon Triple Freedom package. There was a promotional incentive of a $300 Digital Camera or a $200 gift certificate to big box electronics store. I was told I would receive a letter in the mail with a coupon to redeem in about a month. June - Nothing arrived so I ...
I rarely check my statement as it is directly paid, but did to question the outrageous overseas charge. It would have been cheaper to use a calling card. I questioned the Federal Subscriber Line charge of 6.42 monthly. I was informed the following: The Federal Universal Service Fund Surcharge is a ...
I purchased a new phone, eligible for a rebate, through Verizon. I was told that I would need to return a completed rebate form and my original receipt. I was *not* told that I would also need the part of the large, unwieldy box that had the bar-code on it, nor that my rebate would be good for ...