This is the worst warrenty ever. We bought light colored furniture and thought that because of that getting the warrenty would be a great idea in case we ever got a stain on it. As it happened we were folding some laundry and put a pair of jeans over the back of the couch, and those jeans rubbed ...
I had bought the warranty for my leather sofa as part of the leather sofa purchase 5 month ago. The warranty clearly states what is covered but none of it is apparently honored by Stainsafe. I send e-mails, called customer service and they all say the same but use different reasons. Not covered. ...
We purchased a sofa from Sofas 4 Less in San Marcos California and had it delivered in October to our new home. One month later, we noticed stains on a cushion that wouldn't come out. Remembering all the great promises "sold" to me by the furniture company, we immediately called Stainsafe ...
I purchased a Leather couch about 3 years ago, protected under the stainsafe warranty. After the first year some of the leather had cracked, so I called to have those pieces replaced, then the runaround began. For the last 2 years, every week I have called stainsafe, trying to get them to honor the ...
I purchased my warranty last year through Value City furniture. I filed a claim in May because I had some stains on my furniture, needless to say here it is almost November and I have yet to see a technician. I have called repeatedly and nothing has been done. Three times I received these post ...