I wanted to let you know of the past four disappointing experiences I have had with this particular Pep Boys location. I haven been a customer for over one year, ever since I moved back home and my father recommended this store. Approximately 6 weeks ago, (Sept. 6), I went in to have my car checked ...
I went toPep-boys, monrovia to take advantage of their 4 tires for the price of 3 after my son had telephoned them to check pricing, Iliked the price$120.99 each, and agreed to have an oil change done as well, when I finially paidtheinvoice they had added $132.80 to the total, which I was to find ...
Purchased 4 new tires under the "Buy 3 Get 1 Free" offer. Mailed in my information and received a card saying that my purchase was outside the promotion dates. I called and the representative said they had mistakenly entered it under the wrong code. First of all - nice try. Secondly - Pep ...
I can see why there are so many consumer complaints against pep boys. Their new system that upper management wants employees to use in service is based on quotas for the service writers at the desk. (Quotas should be illegal) So when employees refused the quota system they were terminated on some ...
I purchased 4 oil filters and 5 quarts of oil per the rebate form. These were the only item on my receipt, within the correct time frame. I circled these two items and filled in the form completely. And waited for my rebate for the over-priced items. Denied Rebate, they said items are not ...
We took our van in for a break job and to check on a knocking noise coming from the van. Trusting Pepboys to do their job we excepted that we needed new tire rods, rotors, and breaks.By the end of the day the manager called to tell us that our van needed $800 worth of repairs and garrenteed the ...