On August 12 I signed up for NetZero internet service at my college apt using my dad's CC. Immediately after signing up I recieved a conformation email which stated that NetZero required a dial-up connection. I didn't have phone service. Nowhere on the website when I was signing up did it state ...
First off they outsource their customer service to overseas so it is very hard to understand the person on the phone. I tried to cancel my account and they tried to talk me out of it. I was firm and polite. No, I don't want to continue service, please cancel my account. Turns out, they kept ...
I recently received a CD in the mail offering an easy way tp sign-up to NetZero internet service. I did not request the CD, and already have an internet service. I disposed of the CD in the trash. About a week later I saw a charge on my debit card for 9.94, issued by NetZero. An account in my name, ...
I purchased netzero as a gift for a friend for Christmas. He didn't want any part of the internet (I can understand why now.), so I returned the disk and spoke to someone and told them that I didn't wish to be billed for the gift as it was refused. I checked by bank statement in December and there ...
I was a faithful netzero customer for about 3 years. When I decided that dial up (even the "high speed dial up") was way too slow, I cancelled. Or, at least I tried to The representative nearly refused to let me go, like a stalker ex-boyfriend or something. For nearly 3 months I had to ...
Today, my Credit Card has shown a charge from UOL Net Zero. I have never heard of this company. When I called, the first person tried to get my Credit Card #. I told her they had charged my account, and they should have that number. I refused to give them the information. After a few minutes, I ...