I accidentally booked through hotels.com. I asked if I was speaking to the Holiday Inn they said it was a "centralized location." I just assumed it was Holiday Inn switch board or something to that effect. I was told they had a pool no problem. I get there, pool is down. I asked for a ...
I booked hotel with hotels.com, paid for it with my credit card. The credit card cleared. About 15 minutes later hotels.com themselves cancelled my reservation. Whoever did this is a moron. Anyone knows that when you reserve a hotel you cannot cancel with 24 hours without having to pay for the ...
My wife booked a room thru Hotels.com in June and had all the confirmation info. Two days before she was to use it, we got a phone message and an email from Hotels.com saying the hotel had cancelled her reservation. Before calling them, she called the hotel where the reservation was and they still ...
I booked a hotel with hotels.com and paid for it in full more than 4 weeks prior to my stay. My daughter was turning 16 and she invited 3 friends to go to Disneyland. We were at the park and it was getting late so, I decided to call the hotel to let them know that we would be checking in late. When ...
We booked our trip after Hurricane Emily came thru Tulum Mexico so the knowledge of damage and closed areas and hotels were known. They sold us a complete package hotel, air, all inclusive and with hotel transportation for a package price (had no ideal individual amounts of each part of pkg.). The ...
Three rooms, double occupancy reservations made with hotels.com for one night in Fresno California for our son's college graduation. We drove from Menifee to Fresno, five hours, to arrive and find out that two of our three rooms were identified at the hotel as being reserved for the night before ...