Having been a DirecTV subscriber for 10 years, I was recently shopping for 3 standard definition receivers to replace my aging equipment especially since I could purchase them at a local Best Buy store. The salesman did explain that the receivers were leased only and that a $5 per month charge was ...
It took me 3 calls to get "almost" everything I was promised in writing before they hooked up service. I finally got all my specials, but the equipment they sold me didn't work right. Working with the customer service and tech support department it took 4 days to even figure out the ...
I have been a DirecTV customer on and off for 10 years. I am deeply concerned about some of their business practices lately. I signed up for their service again last year in April. At the time, my credit wasn't the best so they required a $200.00 deposit to get service. It was explained that it was ...
I called DirecTV the beginning of Dec to get a price on Satellite. I spoke with a CSR and informed me I would get satellite, 150 channels for 29.99 a month. But there was a $21 processing fee. But I would get free equipment, free installation and first month free. I wrote down everything he told me ...
My fiance and I have had enough from DirecTV, and having dealt with the heftly penalties of cancelling we won't be customers ever again. We suggest everyone else do the same and jump ship when your contract is over. We had two boxes initially, one DVR and one regular. We carried out the contract ...
I am battling DirecTV over an "erroneous early cancellation fee." Here's my story, which is pretty incredible. I had Directv for 7 years. I called up to order their DVR service and was not told in any way shape or form of a renewed contract or pointed to an agreement, or early termination ...