I ordered a laptop computer the last day of 2007. The bill that was sent to my email was correct and had the correct tax amount. When I received notice of shipment, I went online and looked at the bill again and fond that Dell online had change the tax amount and was overcharging me by 1.49% and ...
For consumers, all Dell customer service is outsourced to a nameless organization in Calcutta, India. Any time this organization can turn a warranty repair into a profit center it makes them look good. Thus they will drag their feet and try any possible excuse to deny warranty service on a ...
I was recently interviewed in Entrepreneur magazine where my dotcom sub-company was mentioned by name and city/state, and shortly after publication somebody went to Dell and applied for a credit account using my subsidiary company name, my name from the article and publicly available business ...
"What is Dell Hell?" you may ask. It is a realm in which a customer supposes that just one more email or telephone call will persuade Dell to stand behind its products. Our ministry used to buy computer equipment almost exclusively from Dell. Now we plan to shop almost anywhere but. ...
So I ordered a new Dell XPS laptop around March with the intention of long hours of glorious WoW playing. The system was definately powerful enough to manage a game of that level.in theory. I got the computer, and much like a Deja Vu stripper, the body with tight and compact, but there was nothing ...
I have had a brief history with Dell, none of which had been good. What it basically boils down to is that I keep getting misinformed by everyone I talk to. To the point that I have no idea what's fact and what's fiction. The most recent incident, to which I am filing this report about, has to do ...