Purchased inspiron 5100 April. Had problems with dark/black screen 4 times. Sent Laptop to depot for repair 3 times. Upon 4th time I requested a new laptop. To my surprise, Elaine in India told me "sure we will send you a new one". I agreed, as she explained that since the 5100 was no ...
In May I spoke with Maryam Siassi at Dell. I made my Dell Dimension 8300 purchase over the phone. I took out an extended warranty (four years) which included in home technical support. The first week of receiving my Dell, I did not encounter any problems. It was the second week that my mouse did ...
I have a Dell Inspiron laptop and the operating system is no longer functioning. During the last four weeks, I have spent COUNTLESS HOURS either waiting for an ill trained "tech support" person or speaking (trying) with one. I cannot begin to describe the frustration of dealing with ...
Dell Computers sold me a unit January. After only a few months computer started going down. After many tech visits without correcting problem company refused to correct until after I contacted BBB. Replacement unit has quit working properly after approx. 6 months of use. I purchased a 3 year in ...
I was in the market of purchasing a laptop, and since my work suggests Dell, I purchased a Dell Inspiron 1150 laptop. I had done a Web search of the 1150, but my search stopped at PC Magazine's review where they said the 1150 had an 8-hour battery life. According to their review, The Dell Inspiron ...
I purchased a dell 2100mp video projector on May 13. I am on replacement number 3, and all 3 have been defective. I am now running close the expiration of my warranty, and now is when all of the problems begin. The first two replacements were sent out perfectly, exactly when they said they would, ...