I sent my computer in on Monday to have a few hardware issues taken care of (I have the replacement warranty). On Tuesday they sent me someone else's computer and they don't seem to care (I do). I tried explaining this over the phone and that I just wanted MY computer back and after two hours of ...
I am a state employee and purchased a Dell computer on the employee purchase plan. I have made all my payments on time and always over the minimum amount. I recently called Dell Financial to ask about getting an interest rate lower than there 28.99% and was told that there are no programs available ...
I leased a computer, laptop and camera equipment for my business. I actually have a lease. My lease payments are $186.56 monthly... I round this up to $187. Each month. This payment is due on the 13th of each month... Dell receives this payment anywhere between the 15th and 18th of each month... ...
I ordered a laptop computer the last day of 2007. The bill that was sent to my email was correct and had the correct tax amount. When I received notice of shipment, I went online and looked at the bill again and fond that Dell online had change the tax amount and was overcharging me by 1.49% and ...
For consumers, all Dell customer service is outsourced to a nameless organization in Calcutta, India. Any time this organization can turn a warranty repair into a profit center it makes them look good. Thus they will drag their feet and try any possible excuse to deny warranty service on a ...
I have had a brief history with Dell, none of which had been good. What it basically boils down to is that I keep getting misinformed by everyone I talk to. To the point that I have no idea what's fact and what's fiction. The most recent incident, to which I am filing this report about, has to do ...