Just before the end of my AT&T Wireless contract, I switched to another carrier. When I called to say that I was not renewing my contract, I was told a $175 termination fee would be imposed. I said that was ridiculous. I wasn't terminating my contract, I simply wasn't renewing it. After some ...
Recently I was searching for a new wireless company. My former wireless company was not able to offer me very good coverage. So I did some research and decided to go with AT&T wireless. The plans were great, the price was reasonable, there was a great sale going on and I could do everything ...
The world thrives on communication today, which is why I'm so upset with the billing or payment at AT&T Wireless Group. Quite honestly, I'm annoyed with this issue. Here's my complaint: My husband and I, both AT & T customers, him for over 5 years, me for almost that long, went into the ...
In May of this year I was guaranteed a certain amount of minutes if I would agree to a two year extension of my contract. In July AT&T decided this wasn't a valid promotion and dropped my plan by 700 minutes without notifying me, resulting in $212 in overage charges. Their customer service ...
I called AT&T to switch my calling plan back in November. They told me it would be in effect on December 2. I got my December bill and was charged for calls that should have been included. They NEVER switched me! I called on December 26 to find out what happened and asked for a refund. I was ...
My cell phone would read cingular while I was in my home. I called and talked to 2 different people at AT&T customer service. They both assured me that I should not and will not receive roaming charges. They told me that they would put a note on my account that I would not receive roaming ...