After reading complaints already posted it's apparent Wordsmart intentionally uses the same abusive and misleading tactics on customers. The 30 day trial and guarantee are a scam. Wordsmart doesn't tell you all conditions of purchase until you've given your credit card info, then it's too late. Why ...
Wordsmart, Is A Fraud! I order the product over the phone I asked if this product would be a benefit to an 8 year old and was told it would be. I received the product, it was college level! I called two days later and had to hold 44 minutes for customer service. The representative told me she would ...
I saw their infomercial by Alec Trebek, 30-day trial for $14.95 with satisfaction return guarantee, sounds good... This is the problem, I did not received the product, they got my $14.95 and I talked to one of their representative and told them I did not received it, she said I cannot cancel the ...
Product not as expected — at all. A big waste. Customer Service is unbelievably rude (not to mention the time you have to hold to speak with someone). They will not take back the product. They charged our credit card for "monthly internet service" and will not take it off. We cannot ...
The product would not work properly. We called for a return authorization. WordSmart customer service person -Elly - asked us to try it again and gave an extension of the 30 day trial period. I agreed. Oops. WordSmart's Elly said not to worry - "even if it does not work we would not need to ...
I got totally confused when I found so many bad reviews in usacomplaints.com about wordsmart, because today I called wordsmart customer service during whole morning to get an authorization number for returning the product. However, I cannot hear a word from a customer service representitive but ...