Vonage (The Broadband Phone Service)
Vonage, The Broadband Phone Service, Advertise no contract phone service and then charge $40.00 after cancellation / post no addresses to send complaints, pay bill send inquiries. Customer service very vague in answers
Deceptive advertising no contracts and then charge $40.00 deactivation fee even after more than one year of service. Refuse to give proper addresses to send back equipment, complaint letters or send in payments. Always refer to customer service phone number which is difficult to navigate and long ...