I wished I had done research on this company. They do not return calls or emails. I went back to my original correspondence and found an 800 number that I had to wait at least 30 min for someone and once I got through, I asked the rep for her number, since she was "so nice". The number I ...
You are much better off directly mailing your request for a birth, death or marriage record. They get you pay them a $12.95 processing fee on top of the fee you would pay the county. Then if you don't pay an optional $19.00 airmail fee they purposely delay your order. They will not provide a phone ...
I ordered a birth and a death certificate from VitalChek - one in late July, one in mid August. I was called by representatives of both municipalities who told me the records were unavailable and that I would be credited. I have never seen a credit for either one - yet my credit card was charged ...
I specifically told them that I was in no hurry and send regular mail. I got a phone call on Sat. That it was coming UPS and i had to be there to sign for it. This was costly and inconvenient. ...
I live out of the US. I selected expedited service for my birth certificate, to check the price. VitalChek instructions do not allow scrolling back, so I continued, expecting an opportunity to review submitted information and make corrections. Instead, when I "continued" to step four ...
I ordered a copy of my birth certificate online and paid $45.00 for copy of birth certificate and $7.25 processing fee, total of $52.25 charged to my credit card. They only searched one county and not the five boroughs in New York state and then sent letter to me stating they could not find my ...