I booked an airport shuttle with Viator for Sunday June 30 for myself, for pickup at 10:45 am at the airport in Barcelona, Spain. Nobody showed up to pick me up. I spent over an hour walking around looking for my shuttle or anything indicating Viator, or the local company AeroCity, and there was ...
Booked two tickets through Viator to a Las Vegas show, one my wife had been wanting to see for over a year. We flew out there, showed up, and guess what? The show was dark. For two weeks, in fact. And this was not a surprise to the ticket counter. Viator travel just never bothered to verify the ...
We recently booked a tour through Viator using H. Forbes charter service once in Freeport. The original web page (which has recently been changed) listed the tour as 6 hours in duration. Our oddyssey started with a late pick up of 10 am. Then we drove to our drivers house to pick up his phone and ...
I made reservations for a tour for Vatican museums on the same day I was planing to attend. After several attempts to book on-line and several attempts to call a representative from Viator, my reservation went through. I received confirmation e-mail stating: Important Notices You have a pending ...
I booked a helocopter tour of Las Vegas and the Grand Canyon. I used my credit card to purchase two tickets. My partner had an emergency and had to go to the hospital so I had to cancel the trip. I immediately cancelled the trip but I was one day too late. If you cancel you need to cancel with ...
I booked a London Tour for myself and 2 friends using Viator.com. They subcontract to the local tour company, in this case, Evans Tours. I've used Viator in the past in different countries and never had a problem until I went to London. They didn't provide all the information when the tour was ...