Had a Verizon FIOS/internet account in 2008 and closed. I disliked the service and cancelled, paid in full on my account; credit report states "paid in full; charge off", account closed. Suddenly, in I happened to notice we have a collection open on credit report by Verizon for $192.00. ...
My verizon account was put on hold by the BBB but they never contacted them back about my credits and charges so the hold came off in november without being notified so then they asked for all the back monies, I paid them the rears of 2395.00 in which I have an email which paid my one bill until ...
I have been trying patiently to resolve a fios Movie freezing at a 9 minute interval problem for the last 6 months. I have had 3 DVRS replaced, 2 routers, the outer fiber optic box replaced and moved away from a ONCUR new meter.in this time I have had the cables checked and boxes and routers tested ...
While installing the underground fiber optic line, they created gaping holes and lifted my grass - leaving rocks and gravel along the path they dug. In addition, they went under my driveway and caused a crack the entire width of the driveway which has now spidered out. No one has ever returned my ...
Verizon Fios sales representatives will promise you gift cards when they are trying to get you to sign up for their services. Then when the bill comes and you call they say they never heard of any gift cards. Spoke to a representative Kara and she would not transfer me to a supervisor. Look out for ...
When I called verizon sales to start up service I asked if they would hook up my vcr's to my tv sets. They told me the tech would be happy to do so when he does the install. The installer came and did not hook up the vcr's. When I called verizon they told me that installers don't hook them up but ...