Verizon messed up my bill 4 months out of 12. I paid in full each time I received the bill, but called to discuss and expected a correction the next month. Each time I called, the land line department blamed it on the wireless department, and vice versa. More than once, they 3-wayed me with both ...
Signed up for the Triple Play Package with two year commitment. Should receive discounted rate and have not. Have called three times to resolve problem and still is not resolved. The offer included a free flat screen TV. After four months still have no information on how to redeem TV. Many channels ...
Verizon has billed me for over a year of landline and internet service that were not provided, amounting to $2000. An outside contractor confirmed that the cable line run by Verizon to my condo when my building was built is faulty and that this is the reason I NEVER had a dial tone on a phone line ...
Almost two years ago I switched my family wireless service to Verizon. We had been receiving harassing calls in the early morning hours and my current wireless provider, Sprint who I had been with for years, could do nothing to help with this problem with the exception of changing the phone number. ...
Had Verizon basic phone service, no long distance, and Verizon Broadband internet service. Has Fios installed June. Agreed to Fios due to 69.99 bundled price. Was told it takes 2 billing cycles to make corrections in billing. Did not ever received bundled price. Made a phone call in September & ...
I ordered a bundled package that included land line phone, DSL with 3mps, and satellite. First I was not eligible for the satellite but my $20.00 was taken and not refunded 2nd was not notified when service was turned on for the phone. 2 weeks later I phoned and was told it had been on for over a ...