This is the current situation I have with Verizon Telecom. Every statement I make is backed up with documentation, logs with dates and times action occurred. Before this incident, I had been a Verizon customer for 4 1/2 years. All bills were paid in full and on time. Was moving and requested that ...
My wife is a 60 year old woman who would never want a ringtone or wallpaper for her cell phone - the only wallpaper she wants is wallpaper for the bath. However, this was not enough for me to get charged $19.89 on my Verizon bill for "premium messaging", and if I had not caught it on my ...
I worked an internship within the last year at Verizon corporate headquarters in Basking Ridge, NJ. I interacted with all levels of employees from IT technicians to middle and executive management responsible for the wireless enterprise and consumer side of the company's operations. The company is ...
We have been loyal Verizon Wireless customers for at least fifteen years. Imagine our surprise when we ordered a new phone and agreed to a new two year contract through Amazon Wireless and received an e-mail from Amazon listing a $30.00 upgrade fee. We were told by Amazon that the fee is on the ...
I received a pop up when going into my account at Verizon.com, which stated that my personal information at Verizon may have been accessed and that I should check my credit scores for FREE. When I went to Scoresense.com they first charged me $1.00.7 days later I had a charge on my bank. Actually it ...
I had terminated service with Verizon Fios in June. It is now August and I have received two bills both indicating that I am due a credit of 51.56. I have called and been passed around because the number that they give you to call does not connect you to a person who can resolve the issue. The ...