BBB complaint June 7 Thank you for referring the complaint of blank, concerning account blank to our office for review. We appreciate your bringing this matter to our attention. In the complaint, Ms. Blank expressed concern about Verizon a billing issue with the Verizon FiOS service. The FiOS Data ...
The story is too long to tell. The short story is I got a letter promising $25.99 lifetime. I signed up and got a bill for a much higher amount around $53.00/month. I called they gave me a credit and was supposed to put me on the 25.99/mo promotion. Well the next couple of bills did not show that ...
Verizon Wireless Broadband is a fair-to-middling service, partly due to their flaky VZ Access Manager 3G modem interface. I often experience outages or signal drops that require me to disconnect and reconnect to restore functionality. One would think that if I weren't able to do anything online, I ...
I am completely appalled by the service I have received from Verizon representatives and Verizon automated call center.in my attempt to straighten out a problem created by Verzizon staff, I had to make multiple calls to reach someone in the correct dept. Once I reached the correct dept., I was ...
On 17 June I lost wireless service, called IT and was told it was my computer, so I purchased a new computer, 18 June was told it was the modem, drove to the store they loaded new modem, and I was able to get online. Went home to discover it did not work, was told it was a bad modem by IT told them ...
Verizon welshes on netbook promotion (June) In January I obtained an awesome telemarketing marketing from Verizon: a Compaq netbook or Switch camcorder for improving my present (slow) Verizon Internet DSL service to 3 Mbps and "dual bundling" it with my present Verizon voice phone ...