I called Verizon about getting high speed DSL. I asked if it was available in my town (I live in a small town). They said "yes, " took my info and said they would send me the equipment. A month went by and I never got it so I called them. They said "oh sorry it isn't available in ...
Verizon (Both Landline phone service, internet and Verizon Wireless) has constantly gone downhill for years, especially with regard to their customer service and deceptive selling practices. I transferred service from one home to another, of course the representative tried to "give me" ...
Verizon has allowed two companies to simply charge me $39.95 and $14.95 a month without me ever asking for them. This is the 2nd time this has happened. I didn't check my phone bill every month and this has been going on for ages. And... They refuse to cancel it. Nothing they can do! Right... Using ...
On December 22 I got a phone call from my disabled mother that she had charges for overseas calls on her (home) phone. My mother knows no one overseas and there is an international block on her phone so aides workers won't take advantage of her situation. That same day (12/22) I made a phone call ...
I had signed up for a triple play bundle pack, it was a landline phone, internet and direct tv. It was supposed to be $84.99 per month plus taxes for 2 years. I had signed up during a merger with frontier that I knew nothing about at the time. The only thing I had to pay up front was a $20.00 ...
Today, I tried to cancel my wireless card (for my laptop) and was informed I had recently signed a two-year contract for that service. I had previously had a contract on an older wireless card, which had run its course. All I wanted was to upgrade the wireless card itself, as I had bought a new ...